Stage 1 · Preparation
What the property needs before guests.
Our services, in detail
Four services for owners of short-term and vacation rentals, agreed in writing before listing.
Program 01 · Priced for the week it is
Listing & pricing
A flat nightly rate leaves money on the table in season and sits empty out of it. We set rates against what is actually happening locally — events, school holidays, the weather — and review them rather than setting them once and forgetting.
Stage 2 · Photography
Honest, and well lit.
Stage 3 · Listing
Across the platforms worth being on.
Stage 4 · Pricing
Reviewed regularly, not set once.
Stage 1 · Enquiry
Answered fast, which is most of it.
Stage 2 · Arrival
Instructions that need no phone call.
Stage 3 · During the stay
Problems handled, not passed on.
Stage 4 · Review
Asked for, and responded to.
Program 02 · Answered quickly
Guest communication & stays
Response speed decides both bookings and reviews. Enquiries get answered quickly, arrival instructions are clear enough that nobody calls about them, and when something breaks during a stay it gets dealt with rather than deferred to the owner.
Program 03 · The thing reviews are about
Turnover, cleaning & maintenance
Cleanliness is what guests write about, in both directions. Every turnover includes an inspection, so damage is found before the next guest arrives rather than blamed on them, and small repairs get done while they are still small.
Stage 1 · Turnover
Cleaned, linen changed, restocked.
Stage 2 · Inspection
Damage found before the next arrival.
Stage 3 · Repairs
Small things fixed quickly.
Stage 4 · Reporting
Owner told what happened and why.
Stage 1 · Check first
Zoning, association rules, minimum stays.
Stage 2 · Licensing
Applied for or renewed as required.
Stage 3 · Taxes
Tourist development and sales tax filed.
Stage 4 · Records
Kept and available to the owner.
Program 04 · The part that bites
Licensing & tax compliance
Short-term rentals carry a state vacation rental licence, county tourist development tax, state sales tax, and local rules that sometimes set minimum stays or ban the use entirely. We check all of it before listing and keep the filings on schedule afterwards.
Thinking of letting it out?
A free review, starting with whether it is permitted there at all.